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Latest Q&A

GAON CHART AWARD
Posted By : Iwenn   Posted On : 2017-01-08 15:36:58

Hi, can you let me know how to get / buy ticket for Gaon Award on 22 Feb 2017? I m interested to attend this event. thank you~

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Korea Plaza Jan 16 , 10:02:23 AM
Hi there,

You can visit http://global.smtowntravel.com and register first as a member to purchase Gaon Chart Award ticket. This website only for the international fans that want to go for Gaon Chart Awards and others SM concert. Hope it will help you and have fun at Gaon Chart Music Awards :)

Thank You

T money
Posted By : wanie79mys   Posted On : 2017-01-05 02:52:57

hy..im going to korea this January..how can i get the T Money and Voucers here..thanks

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Korea Plaza Jan 16 , 09:55:57 AM
Hi there,

Please be informed that we might or might not continue with the same campaign(Discover Korea Your Way 2016 with discount coupon and T-Money) for this year as we have yet to finalise our plan yet. We thank you for your continuous support and do stay tuned for what we have to offer this year. For the travel guide, brochures, maps you can collect at Korea Plaza for free-of-charge.

Thank You

Voucher/booklet 2017
Posted By : ienabby89   Posted On : 2017-01-03 07:10:56

Hi.. I'm going to korea on March 2017.. How can I get voucher or booklet for 2017?. Thanks..

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Korea Plaza Jan 16 , 09:56:16 AM
Hi there,

Please be informed that we might or might not continue with the same campaign(Discover Korea Your Way 2016 with discount coupon and T-Money) for this year as we have yet to finalise our plan yet. We thank you for your continuous support and do stay tuned for what we have to offer this year. For the travel guide, brochures, maps you can collect at Korea Plaza for free-of-charge.

Thank You

booklet 2017
Posted By : suziedear   Posted On : 2017-01-02 04:59:55

i'm going to korea jan 2017.How can i get booklet 2017?thanks


Voucher and booklet 2017
Posted By : iklil   Posted On : 2016-12-31 16:18:00

hi! I will travel to korea on on this february 2017 how can i get voucher or booklet or free bus card and so on? thank you!! and Happy New Year

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Korea Plaza Jan 16 , 09:56:31 AM
Hi there,

Please be informed that we might or might not continue with the same campaign(Discover Korea Your Way 2016 with discount coupon and T-Money) for this year as we have yet to finalise our plan yet. We thank you for your continuous support and do stay tuned for what we have to offer this year. For the travel guide, brochures, maps you can collect at Korea Plaza for free-of-charge.

Thank You

Voucher/Booklet 2017
Posted By : Eykabella   Posted On : 2016-12-30 02:45:08

How can I get voucher or booklet for 2017? I'm going to korea january 2017. Thanks.


2017 Strawberry festival or picking
Posted By : emerlynn   Posted On : 2016-12-13 02:52:57

I'm going to Seoul in April next year. Can anyone guide me where to go for strawberry picking or strawberry festival around Seoul, please? one more thing, when will the 2017 voucher/booklet available?

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emerlynn Jan 06 , 09:51:06 AM
Hi, thanks for the suggestion. I have looked at the website and all of the reviews are good too.. quite pricey tho. what about the transportation? and is the lunch menu is muslim friendly?
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Suh Jan 05 , 13:21:37 PM
I suggest you to check this strawberry picking package which I personally experienced. I really liked it!
https://http://www.trazy.com/experience/detail/nami-island-petite-france-village-strawberry-farm-picking

Self Drive in Jeju
Posted By : Evelyn_JY   Posted On : 2016-12-06 07:19:36

Hi, for self-driving in Jeju, the journey from Jeju Int Airport will take how many hours to Seongsan Ilchubong Peak?

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Korea Plaza Dec 07 , 12:58:25 PM
Hi there,
From Jeju Int Airport to Seongsan Ilchulbong Peak, by car is about 46.77km and will take about 1 hours and 19 minutes.
Thanks

Descendants of the Sun exhibition at DOOTA mall
Posted By : ryan216   Posted On : 2016-11-09 07:15:16

Hi, i was made to understand that there is a Descendants of the sun exhibition at DOOTA mall. May i know when is this exhibition ends? thanks!

...
Korea Plaza Nov 16 , 09:48:18 AM
There is no official statement yet from the organizers but it seems like it will be until the 20 November 2016.

DKYW 2016 voucher/booklet
Posted By : cheevoonsoon   Posted On : 2016-11-09 01:36:45

For redemption at Korea Plaza, is screen/photo snapshots of survey code/flight itinerary/IC/passport acceptable?

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Korea Plaza Nov 09 , 13:26:39 PM
Hi there,
Only the flight itinerary need to be in hard-copy.
Thanks.

KTX One Way Rail Ticket
Posted By : chan130970   Posted On : 2016-11-08 02:40:41

Hi, I will need to buy one way normal ticket from Busan to Seoul on Dec 2016, normally Korail Website (http://www.letskorail.com/ebizbf/EbizBfTicketSearch.do) will open 1 month advance for booking, why until to today only can buy until 30 Nov 2016? Thanks

...
Korea Plaza Nov 24 , 17:06:56 PM
Hi there,
For Korail, you can book it 3 weeks early.
Thanks.

Korail pass vs Rail Tickets
Posted By : ryan216   Posted On : 2016-11-04 04:14:36

Hi, i will only required a one way ticket from Seoul to Busan. I notice that there is an option to purchase Rail Tickets. Is this rail ticket the same train as the korail pass? If yes, i supposed under the Rail tickets, i choose normal tickets, travel type - direct, and KTX train? tks Im using this website; http://http://www.letskorail.com/ebizbf/EbizBfTicketSearch.do

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Korea Plaza Nov 07 , 16:06:00 PM
Hi there,
The rail ticket is different from the korail pass. If you only require a ticket from Seoul to Busan, you can choose the rail ticket as in normal tickets, travel type - direct, and KTX train. Hope that helps.
Thanks.

Korail pass vs Rail Tickets
Posted By : ryan216   Posted On : 2016-11-03 07:30:58

Hi, i am referring to this link. Thanks! http://http://www.letskorail.com/ebizbf/EbizBfTicketSearch.do


Korail pass vs Rail Tickets
Posted By : ryan216   Posted On : 2016-11-03 03:56:57

Hi, i will only required a one way ticket from Seoul to Busan. I notice that there is an option to purchase Rail Tickets. Is this rail ticket the same train as the korail pass? If yes, i supposed under the Rail tickets, i choose normal tickets, travel type - direct, and KTX train? tks

...
ryan216 Nov 03 , 14:48:28 PM
Hi, i am referring to this link. Thanks!
http://http://www.letskorail.com/ebizbf/EbizBfTicketSearch.do
...
Korea Plaza Nov 03 , 13:24:15 PM
It would be a great help if you could refer the link to us as well for confirmation, as of where you have seen the option to purchase Rail Tickets. This is to ensure the accuracy of our answers to your questions above.
Thank you :)

Korail pass vs Rail Tickets
Posted By : ryan216   Posted On : 2016-11-03 03:15:53

Hi, i will only required a one way ticket from Seoul to Busan. I notice that there is an option to purchase Rail Tickets. Is this rail ticket the same train as the korail pass? If yes, i supposed under the Rail tickets, i choose normal tickets, travel type - direct, and KTX train? tks


voucher
Posted By : Yna1303   Posted On : 2016-11-02 03:38:48

I will go to South Korea by 6-9 November. How can I collcet my voucher?

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Korea Plaza Nov 02 , 16:50:11 PM
Hi there,

You need to participate in our Discover Korea Your Way 2016 campaign here http://http://www.visitkorea.com.my/discover-korea-your-way-2016.html
and do the survey.

Once you get the survey code, you can redeem the voucher booklet in Korea Plaza.
You need to bring your hardcopy of flight itinerary, passport or IC and survey code.

Thank you.

Southern Railway Strike
Posted By : waney89   Posted On : 2016-11-02 01:21:16

Hi, may i know what is the status now for this strike? I've planned to take a sightseeing train from Seoul to Buncheon to Cheoram on next week. Thanks.

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Korea Plaza Nov 02 , 14:34:16 PM
Hi there,

For now we still didn't get the information until when the strike will be over.
Once we have, we'll update it.

Thank you.

Busan
Posted By : ryan216   Posted On : 2016-11-01 07:03:03

Hi, just confirm whether Haedong Yonggung Temple is close with Lotte Outlet Mall (Dongbusan Branch)? If yes, what is the best way to go Haedong Yonggung Temple, and how i do go Lotte Outlet Mall from the temple? Tks!

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Korea Plaza Nov 03 , 17:05:49 PM
Hi there,

You may refer to this link for your inquiriy, http://boundforbusan.com/2015/10/lotte-outlet-mall-%EB%A1%AF%EB%8D%B0%ED%94%84%EB%A6%AC%EB%AF%B8%EC%97%84%EC%95%84%EC%9A%B8%EB%A0%9B.html

If need any help, just let us know.

Thank you.

Tax Refund
Posted By : ryan216   Posted On : 2016-10-27 08:38:17

Hi, i will be traveling from KL - Jeju - Seoul - Busan - KL. When it comes to tax refund, can i do all my tax refund at Gimhae International Airport or i have to do it separately when i leave Jeju/Seoul? thanks

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Korea Plaza Oct 28 , 10:57:19 AM
Hi there,

Yes, you can do all tax refund at Gimhae International Airport.

For more information, you can refer this website: http://english.visitkorea.or.kr/enu/SHP/SH_ENG_1_1.jsp

Thank you~

Korail
Posted By : ryan216   Posted On : 2016-10-24 04:13:58

Hi, i would like to buy the KTX ticket from Seoul to Busan. From the website, there is a column that require to put in the expected date of arrival in Korea. In this case, does this date means the date i exchange for ticket? Next question - where can i exchange for the tickets? thank you

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Korea Plaza Oct 24 , 17:56:25 PM
You may put the date of departure from Seoul to Busan at the expected date of arrival in Korea. You may exchange for the ticket on an earlier date or on the day of your departure, at the KTX counter in Seoul Station.

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