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Latest Q&A

November Weather Hallasan Mountain
Posted By : Mohamad Azmi   Posted On : 2017-07-20 03:15:49

Hi. Ill be travelling again to South Korea including Jeju in Nov 2017. Ill be hiking up Hallasan mountain n Mount Seorak. What would be the weather like on those particluar two mountains in November for me to prepare hiking outfit? Thanks.

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Korea Plaza Jul 20 , 12:20:15 PM
Hi there,

The weather in Seoul during Autumn season is cold.
Especially in Seoul, the highest temperature can be 18°c and lowest at below 0°c. Weather in Jeju is a bit warmer compared to Seoul with the highest temperature at 19°c and lowest temperature at 7°c .

Thank You

Missing survey code
Posted By : nurul_haja   Posted On : 2017-07-20 02:46:38

Hi there, i made survey on Korea visit and loss the survey code. I am planning to redeem this weekend . ( I am currently in Penang). Is there any way for me to retrieved the survey code.


TRIP TO SEOUL
Posted By : sallehhuddin.zainal   Posted On : 2017-07-16 04:08:48

Hi, Im planning to go Busan from Seoul using KTX service. And after spend two days at Busan i will return to seoul. What is the different if i buy 3-day pass (saverpass) and Flexible 2-Day Pass. Thank you

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Korea Plaza Jul 17 , 10:58:55 AM
Hi there,

For 3-day pass, you may use the pass for consecutive three days within the designated period of time.

For Flexible 2-Day Pass, you can randomly choose two desired travel date within 10 days upon redeeming the KR Pass.

Thank You

Jeju Air ticket
Posted By : Latifah   Posted On : 2017-07-06 16:13:38

I have book ticket flight from jeju air for me and my friends and have paid for the tickets...and now I just realize that I made a mistake by key in our family name & given name into reverse column during booking. My question, are we able to boarding, our name spelled correctly but it got reversed only and if we cannot board because of this mistake what should we do...I've email jeju air but there is no reply from them plus it very expensive to call overseas phone no. If you know anything about it please advise me what to do. Thanks.

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Korea Plaza Jul 07 , 12:07:34 PM
Hi there,

We've tried to speak with the Jeju Air staff but currently they're busy on the line. We are still waiting on the line and we will get back to you once we have confirmed the solution to your case.

According to the FAQ on Jeju Air website (https://http://www.jejuair.net/jejuair/cscenter/faqList.do), to correct any information or transfer a flight ticket to another person (including a family member) as a flight ticket is deemed a 'security'. To do so, you must cancel the existing one for re-purchase by assuming cancellation fee and air fare difference.

However, we will get back to you if we receive more updates from Jeju Air regarding your case. Please leave your e-mail below in order for our staff can get back to you soon.

Thank You

FIT Seminar
Posted By : farhinfadzleen   Posted On : 2017-06-21 13:06:13

Hi , I would like to register for FIT Seminat on 8 July but unable to find the online registration form . May i know where is the form ? Much thanks !

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Korea Plaza Jun 22 , 10:47:16 AM
Hi there,

The registration form is located above the comment column of Special Gogossing Seminar's page.

Thank You

K Pop Dancing Class
Posted By : SauWen   Posted On : 2017-06-15 08:59:17

I am looking to join K Pop Dancing Class for beginner. Would it be available in your centre?If yes, what day and time would that be? Thanks

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Korea Plaza Jun 16 , 12:19:56 PM
Hi there,

We don't have any slot for night.

Thank You
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munalitoo Jun 16 , 12:01:39 PM
Omg I still working on saturday :( dont have any slot for night ?
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Korea Plaza Jun 16 , 10:27:30 AM
Hi there,

K-Pop Dancing Class will be held twice a month on Saturday from 2.00pm - 4.00pm (schedule might change and will be advised beforehand). For more information on the K-Pop Dancing Classes, you may refer to the link: http://http://www.visitkorea.com.my/classes/k-pop-dancing-classes.html

Thank You

Mount Seorak, Nami Island & Seoul
Posted By : umi.gee   Posted On : 2017-06-15 06:40:31

Hello KTO team, I am going to Korea again this autumn. This will be 7D6N backpackers trip. Planning to go to Mount Seorak (hiking), Nami Island and Seoul. What would be the best plan for me...from airport should I go straight to Seoul first..then go to Sokcho. Or..straight from airport to Sokcho then Seoul..? My flight back to M'sia is at 11.15am (wednesday) ..I am worried if cannot be at the airport on time.Please guide me..need to prepare my itinerary carefully. Thank you.

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Korea Plaza Jun 16 , 10:21:48 AM
Hi there,

If you reach Korea in the morning, you can go to Sokcho first. But, if you reach Korea at night, you may go to Seoul first.

Thank You

Redemption Process
Posted By : Hazel Fayestranger   Posted On : 2017-06-14 08:42:19

Hi If I walk in to Korea Plaza with all the documents ready, can I redeem booklet on the spot? Thank you

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Korea Plaza Jun 14 , 18:41:32 PM
Hi there,

Yes, you can.

Thank You

KTX from Seoul to Busan
Posted By : christina_tan   Posted On : 2017-06-07 16:21:31

My 3 friends and I have all registered for the DKYW 2017. Can we book tickets from Seoul to Busan under the group 2-5 paxs which is cheaper and still get the 30% off the group fare?

...
Korea Plaza Jun 08 , 09:39:46 AM
Hi there,

For your information, the KTX discount voucher is just valid on one-way ticket for all KTX routes. Its not eligible for Saver Package.

Thank you

DKYW 2017
Posted By : bangtan   Posted On : 2017-06-03 05:23:09

Hello, I have send out the document last 2 weeks ago but until now I have not get any post in return. Could you please help me check?

...
Korea Plaza Jun 05 , 14:23:29 PM
Hi there,

May i know your name that you use for the envelope?

Thank You

Hi! Good evening! I just finished the survey and received my code. I am from the Philippines and I w
Posted By : D33D33   Posted On : 2017-06-02 10:51:28

Hi! Good evening! I just finished the survey and received my code. I am from the Philippines and I will be visiting Seoul this coming July 2017. Should I claim my booklet and free t-Money card when I arrive in Korea or should I send you the requirements in advance by snail mail? Thank you! I appreciate the response.

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Korea Plaza Jun 05 , 13:14:25 PM
Hi there,

Kindly be informed the Discover Korea Your Way 2017 campaign is only for the Malaysian residents and not available for foreigner.

Thank You

DKYW 2017
Posted By : christina_tan   Posted On : 2017-06-02 05:04:27

Hi, my 3 friends and I will be visiting Seoul and Busan in August. We have applied for membership with DKYW to enjoy the discount package. Can I collect collect the discount package for my frien.ds at NU Sentral ? My friends are staying quite a distant away from NU Sentral

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Korea Plaza Jun 02 , 14:45:45 PM
Hi there,

If you would like to redeem the DKYW 2017 coupon booklet for your friends, you need to provide another copy of all the required documents for them and they need to complete the survey by themselves.

Thank You

Discovery Korea Your Way 2017 Campaign
Posted By : Jazlyn Loh   Posted On : 2017-06-01 11:58:18

Hi, I have send out my participate information last 2 weeks ago but until now I have not get any post in return. Could you please help me check?

...
Korea Plaza Jun 02 , 10:17:53 AM
Hi there,

We did not receive your parcel.

Thank You

Korean Language Class
Posted By : Thifo Okeanos   Posted On : 2017-06-01 02:11:14

Hi KTO may i know when the next registration date for Korean language Class? as i do aware it will be open in this month of June?

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Hanna Rose Jun 01 , 23:57:18 PM
I have been a member of the club, can i know when the next date of registration for Korean language class ?
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Korea Plaza Jun 01 , 14:59:33 PM
Hi there,

You need to register via our website. Kindly be informed, all the classes will be posted at our Latest News column.

Thank You
...
Thifo Okeanos Jun 01 , 14:02:07 PM
noted with thanks.
may i know how do i register? from this website or need to go to Korea Plaza?
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Korea Plaza Jun 01 , 11:31:24 AM
Hi there,

The registration for Korean Language Classes will be open in the middle or end of June.

Thank You

Korail 1 Day Pass Group
Posted By : Nichelly_Hoony   Posted On : 2017-05-29 06:57:43

Hi KTO, For 6 persons, I can buy group 1 day pass where 72,000won, right? I have a plan to use this pass from Seoul to Masan, then Masan to Miryang, then Miryang to Busan, and Busan to Seoul. This pass, it is valid for any train (KTX,ITX,Mugunghwa, etc.) I want to use? Can I redeem it at KTX Office Incheon Airport?

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Korea Plaza May 30 , 13:56:47 PM
Hi there,

For the price of 72000 won is the price for 1 person. Yes the price is valid at any train and you can change the e-ticket to normal ticket at KTX Incheon Airport.

Thank You

More Beautiful
Posted By : Nichelly_Hoony   Posted On : 2017-05-29 04:29:39

To be honest with me, which one is more beautiful for sightseeing? Petite France or Edelweiss Swiss? I have been to Petite France, for me it's beautiful, but i didn't say WOW! when I reach there. What I means is, if got a star 1-10 to give, I give 7/8.


Petite France to Edelweiss Swiss Theme Park
Posted By : Nichelly_Hoony   Posted On : 2017-05-29 03:41:11

Hi KTO, I need your suggestion about transportation from Petite France to Edelweiss Swiss Theme Park. How to go there? How long it's take to go there?

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Korea Plaza May 30 , 14:08:22 PM
Hi there,

From Petite France, you need to go to Cheongpyeong Station and take taxi to go Edelweiss Swiss theme park. It will take you about 40 minutes and cost you 23300 won from cheongpyeong station.

Or you can take free shuttle bus from Cheongpyeong Station straight to Edelweiss Swiss theme park. But it only operates during weekends and public holidays. Kindly refer to this website for more info: http://http://www.swissthemepark.com/bbs/board.php?bo_table=event&wr_id=10

Thank You

Language Class
Posted By : im_mayling   Posted On : 2017-05-26 05:44:34

Hello Korea Plaza. I would like to ask what is the differences between language barrier class and beginner class? Since both of the classes will be establish by June. Will they be the same?

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Korea Plaza May 26 , 14:19:57 PM
Hi there,

Two classes are different.

The Survival in Korea: The Language Barrier Buster is a special class that will help you to prepare yourself to overcome the language barrier when you travel to Korea. It is not until the expert stage but as long as it can helps you to enjoy and experience Korea to the fullest. And it is conduct once a week (from 01 June 2017 Until 22 June 2017).

Korean Language Class is a language course for one semester and every semester is about 5 months of study (18 weeks of curriculum and 1 week of examination). The language level offered is beginner stage only which consists of 4 levels (Sejong 1, Sejong 2, Sejong 3, and Sejong 4). Applicant is advisable to apply according to his/her language proficiency.

Thank You

Survival in Korea: The Language Barrier Buster 15.0 (June 2017) Information Register
Posted By : azmijemi92   Posted On : 2017-05-26 00:39:10

Hi KTO, why class on Thursday ..?? Why not Saturday just like this month.. I'm work on Thursday ..

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aida187 May 26 , 11:30:56 AM
Please consider to schedule back on saturday please..
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Korea Plaza May 26 , 10:38:10 AM
Hi there,

Please be informed that this is the new format for Survival Language.

Thank You

DKYW 2017
Posted By : christina_tan   Posted On : 2017-05-24 10:08:05

Hi.My 3 other friends and I are going to Seoul and Busan in August. I have apply for the DKYW 2017 gift/discount pack. Can I purchase all 4 KTX tickets for Busan and still get the 30% off the Seoul-Busan tickets?

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Korea Plaza May 25 , 11:26:11 AM
Hi there,

One KTX discount coupon is only valid for one person and one-way ticket.

Thank You

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