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Latest Q&A

seoul - jinhae - jeju
Posted By : Maofuad   Posted On : 2017-11-18 08:42:17

hi! My family and I was planning to go to korea next year, we were would like to go to seoul , jinhae and jeju. what train can i take from seoul to jinhae and then how can i go from jinhae to jeju?


Ground Tour Agent
Posted By : amadella82   Posted On : 2017-11-10 04:25:52

Hi there, can you recommend me with your best and reliable ground tour agent?


Discovery Korea Your Way (DKYW) 2017 Campaign
Posted By : FadzliniRamli   Posted On : 2017-11-06 05:25:54

hi there..i will visit korea on feb 2018 and i will be travel from hakata, japan to busan, korea by ferry...am i eligible to redeem the Discovery Korea Your Way (DKYW) 2017 Campaign since one of the document to be presented in order to redeem the voucher is A hardcopy of your flight itinerary (the traveling period must be from April 2017 to 31st March 2018).. tq


KORAIL PASS REFUND
Posted By : xllim   Posted On : 2017-11-04 09:57:27

Hi! I have accidentally reserved two same KORAIL FLEXI 2 DAY PASS through the korail website. I have managed to refund/return one of them (the status stated "refund") and I have not selected a seat or a travel date. But still, do I have to personally go to the counter there to return the ticket?? It stated in the Q&A that returning the pass entails a service fee. I'm afraid they would charged it to my credit card. Am I right to say that they will only charge your credit when you redeem the actual pass at counter? Thanks!


Wheelchair rental service at Jeju and Seoul
Posted By : Latifah   Posted On : 2017-10-25 21:21:34

Hi, I will travelling to Jeju and Seoul this saturday but unfortunately I fractured my foot and requires me to move using crutches at the moment. Do you know if I can rent Wheelchair in Jeju and Seoul for the whole duration of my stay or only at the individual attractions? Thank you.


ITX tickets booking cancellation and payment method
Posted By : Mayamrahman   Posted On : 2017-10-24 13:05:25

Hi KTO, can you share with me how to cancel the booking for ITX ticket? Another question is, can i book the ticket using debit card?


Discover Korea Your Way 2017
Posted By : aimanmalek   Posted On : 2017-10-23 01:44:31

Dear Sir, I would like to know this promotion DKWY 2017 valid end this year or it's possible can carry foward next year ?


Busan to Naejangsan to Seoul
Posted By : Thirararara   Posted On : 2017-10-22 08:46:42

Hi! I’m going to busan from seoul on 3rd nov and stay one night in busan. On 4th nov, i’m thinking to go to Naejangsan Park from Busan before heading back to seoul. Can i use the korail pass 2 flexible days?


Kim chi making & how to cook Kim Chi soup
Posted By : Mesyp   Posted On : 2017-10-19 07:00:29

I wonder us there a class on how to make kimchi? I have search the Web on how to make kimchi soup, but the guojujiang I bought taste like big bean, and doesn't taste like what I have eaten in restaurants. Any comment? Last but not least, any class in Johor Bahru?


survey code
Posted By : crystsari   Posted On : 2017-10-19 06:45:32

hi! i done the survey but i loss my survey code. is there any way i can retrieve it? thank you


korail ticket
Posted By : Carol5752   Posted On : 2017-10-17 06:56:15

Hi, i would like to ask if i booked the KTX ticket online for group 2 days flexible , how to use the 30% off KTX coupon for our trip?


Cannot REISSUE Korail
Posted By : yachin   Posted On : 2017-10-10 05:12:37

I book my tickets online yesterday. But I cannot find it at the REISSUE. What can I do? It show payment is pending to deduct from my card.


eastar jet customer service email address
Posted By : Mayamrahman   Posted On : 2017-10-04 15:09:43

Hi KTO, do you have eastar jet customer service email address?

...
bagak78 Oct 10 , 11:50:54 AM
NO.

Naejangsan national park
Posted By : Mayamrahman   Posted On : 2017-10-04 15:02:07

Hi KTO, I will be travelling to south korea in early of nov 2017.. One of the places that i have in mind right now is the Naejangsan National Park. After doing some research, i found out that there are a few options to get there.. Either by train or bus. I already have the information that i need regarding the train route to jeongeup. However if i want to travel by bus, i need to take bus from seoul central city bus terminal and get down at jeongeup station and take another bus to Naejangsan park. My question is, what is the earliest bus schedule in Seoul and if possible can you advise on the bus number for seoul - jeonguep route?. Kamsahamnida!


free tmoney n card
Posted By : HUSLING   Posted On : 2017-10-04 07:58:30

How can i


Fruit Picking farm
Posted By : aida187   Posted On : 2017-10-02 05:49:05

Hello..can i know is there any fruit picking farm during autum season? Im planning to seoul this mid oct. Thanks


Driving License for Jeju Rental Car
Posted By : yinyu87   Posted On : 2017-09-27 15:36:07

Hi buddies, I wanna ask about Jeju Rental Car. Do we still need to apply International Driving License at JPJ for RM150? I went to Jeju 2 years back and we needed the license. But recently when I contacted the rental car company, seems like no need for international, local driving license will do. To be safe, would like to confirm here whether we can just show our Driving License at the rental car company? Or International Driving license still needed? Thank you.. -xoxo-

...
Korea Plaza Sep 29 , 13:44:42 PM
Hi there,

It is recommended to get the international licence for safety. Even the company said that, if anything happen it will be safe if you have that.

Thanks.

KTX discount voucher
Posted By : tangcs888   Posted On : 2017-09-25 05:55:37

Hi, I registered the DKYW 2017, and picked up the booklet today, was told the KTX discount voucher has run out of stock, would like to check if any possibilities to give out again in the future? if yes, can I still come and collect them as my travel date is still far away in Dec 2017

...
Korea Plaza Sep 29 , 13:35:21 PM
Hi there,

Unfortunately from KTX side, they are not going to continue to produce the discount voucher.

Sorry for the inconvenient causes.

Thanks.
...
Korea Plaza Sep 29 , 13:33:55 PM
Hi there,

Currently we have no any information or updates whether we will continue to produce more KTX discount vouchers in future.
You can stay tune on our website or Facebook page for any news.

Thank You

Transportation
Posted By : smkong86   Posted On : 2017-09-14 01:11:27

Hi, can i ask if flight arrive incheon airport at 21:10, got any transportation to hongik university? Example Arex train, subway or bus? Thanks

...
Korea Plaza Sep 29 , 13:40:42 PM
Hi there,

You may take All Stop Train to go to Hongik University station from Incheon Airport.

Thanks,
...
yinyu87 Sep 18 , 22:29:54 PM
AREX - reach direct to Hongik station. Be careful that you have to take the AREX transit but not AREX Express :)

Car Rental Issue
Posted By : poiling95   Posted On : 2017-09-12 08:33:21

Hi, can i have another way to contact Lotte rent a car service like emailing beside than calling them?

...
yinyu87 Sep 18 , 22:31:14 PM
as I know, you may email them to enquiry. Or you just register as member and book online.
Based on my comparision, the price won't differ too much if you are inconvenient to call them.

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