[NOTICE] Value problem with T-money card - DKYW 2017 campaign

Calling all those people who had redeemed the T-money card with KTX design, along with the Discover Korea Your Way (DKYW) 2017 booklet. Please send your T-money card serial no. (click Read More for the position of the serial no) to us via email because we're just being informed that some of the T-money cards with KTX design did not have 2,000 won value. As such, we need to send you a coupon code for the free top up of 2,000 won.  

 

Please find the serial no. at the back of the T-money card (red column) and send to us via email (This email address is being protected from spambots. You need JavaScript enabled to view it. ). We will revert to your email after checking your serial no. For those people whose T-money card did not have 2,000 won value, we will send you a coupon code with 2,000 won by email. You can top up your T-money card by showing this email on your phone together with the T-money card in Korea major convenience stores such as GS25, 7-11, CU, etc.

 

Front Back

 

Due to the T-money card issue, we will give priority for the redemption of DKYW 2017 booklet to those people who are traveling before 3th May 2017 starting from today until 3th May 2017. You will get another T-money card with Jeonju Hanok Village design containing 2,000 won value. We will continue to distribute the T-money card with KTX design once we received the latest T-money card from Korea and we will announce the news on KTO website and social media.

If you need any clarification or assistance for the top up, feel free to contact KTO via phone (03-2072 2515) or email (This email address is being protected from spambots. You need JavaScript enabled to view it. )

We are truly sorry for the inconvenience.


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